MitID User ID

Your MitID user ID is your digital identity when you log on or approve using MitID.

Your user ID is personal and should never be shared with anybody else, that is, with one exception: If you on your own contact one of the following, MitID support, Citizen Service or your bank, regarding MitID. The supporter or the employee of the bank or the Citizen Service need your user ID to identify you in MitID.

Your user ID and your password are personal and is never to be shared with anyone else. The exception to the rule is, if you contact your bank or the MitID support to get assistance, you might need to share but that is only if you contact them. Be especially aware of unsolicited request for your user ID or password. 

Forgot your user ID?

Forgot your user ID?

If you forget your user ID, you can get it by: 

  • log on using NemID and see your user ID 
  • get it from your citizen service centre
  • ontact MitID support 
This is how you get your lost user ID back

A strong user ID is constructed by words you can remember and words that is secure. Below you can see examples of user IDs that memorable and not easy to guess:

  • stine!always!happy:o)
  • peter78fromlondon
  • johnsnew#id

Whether you use upper or lower case does not make a difference.

A user ID must comply with the following requirements to be approved:

  • Must be made up by 5-48 symbols.
  • Must be made up of the following symbols (You can include same symbol several times): abcdefghijklmnopqrstuvwxyzæøå0123456789{}!#$ ^,*()_+-=:;?.@ and spacebar.
  • Must not be identical to your CPR number or be made up by 10 numbers.
  • Must not start or end with spacebar.
  • Must not in use by another MitID user.

Remember that your user ID is not the same as your password.